How to find the Model and Serial Number

Mobile devices

  • Phone
    Phone Info
  • Tablet
    Tablet Info
  • Wearable
    Wearable Info
  • Gear VR
    Gear VR Info
  • Galaxy Buds Info
    Galaxy Buds Info

Computing

  • Monitor
    Monitor Info
  • Printer
    Printer Info

TV & Audio & video

  • Soundbar
    Soundbar Info
  • TV
    TV Info
  • Blu-ray
    Blu-ray Info

home appliances

  • Top Loader Washing Machine
    Top Loader Washing Machine Info
  • Front Loader Washing Machine
    Front Loader Washing Machine Info
  • Dryer
    Dryer Info
  • Bottom Mount Refridgerator
    Bottom Mount Refridgerator Info
  • Top Mount Refridgerator
    Top Mount Refridgerator Info
  • Side-by-Side Refridgerator
    Side-by-Side Refridgerator Info
  • French Door Refridgerator
    French Door Refridgerator Info
  • Microwave
    Microwave Info
  • Jet Stick Vacuum
    Jet Stick Vacuum Info
  • Clean Station
    Clean Station Info
  • Jet Bot Vacuum
    Jet Bot Vacuum Info
  • AirDresser Info
    AirDresser Info

Contact Info

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For general enquires and technical support
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Face to face Support

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Samsung Online Store
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Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
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Join Members Community
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Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
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Warranty Information
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Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
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Apps & Services Customer Support

Samsung Pay : 1300 362 603
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454