We are incredibly
proud of the quality
of our products.
If you are not 100% satisfied with your purchase, we’ll refund your money. *
If you purchased the product from a participating retailer (refer to Terms & Conditions for SOUND DEVICES / VACUUM CLEANERS ), please return it to their nearest physical store along with a copy of the Purchase Invoice to process your Money Back claim.
Items purchased from a Retailer’s Online Store will follow their respective Online Returns Process.
Items purchased from a Retailer’s Online Store will follow their respective Online Returns Process.
2024 Sound Devices*
Participating models
HW-LS60D/XY, HW-Q990D/XY, HW-Q930D/XY, HW-Q800D/XY, HW-Q700D/XY, HW-Q600C/XY, HW-S800D/XY, HW-S801D/XY, HW-S60D/XY, HW-S61D/XY
2024 Vacuum Cleaners*
Participating models
VR50T95735W, VR30T85513W, VS28C9769QG, VS25C9759QG, VS20B95993B, VS20B95993N, VS20B95993W, VS20B95973B, VS20B95943N, VS20C9544TB, VS20B75ACR5, VS20B75AGR1, VS15A60AGR7, VR7MD97714G, VR7MD96514G
Claim Form
Please contact your original retailer to process your Money Back Guarantee.
You must accept Samsung's Privacy Policy to process.
You must accept Samsung's Terms and conditions to process.
How to find your serial number
Soundbar
Vacuum
Stick Vacuum
* Terms and conditions apply.